FAQ
HOW TO ORDER?
You can place an order on the website. After our manager will reach you via phone to discuss order details and to confirm the order. Also you can just call us and place an order by phone. See our contacts here.
I HAVE PLACED AN ORDER. WHEN WILL YOU CALL ME TO CONFIRM THE ORDER?
We will call you back during one business day.
WHAT ARE YOUR WORKING HOURS?
Our working hours:
Monday - Friday from 10 a.m. to 7 p.m.
Saturday - Sunday from 10 a.m. to 5 p.m.
HOW MUCH IS DELIVERY COST?
The delivery cost can be known just from our manager. It depends on your order, courier service and destination.
WHAT ARE YOUR PAYMENT OPTIONS?
WHERE IS YOUR OFFICE LOCATED?
Our office is located in Chernihiv, Ukraine.
HOW CAN I CONTACT YOU?
You can place an order on the website and our manager will call you back. Also you can call our workers by yourself ( Anatoliiy +380951483297, +380674427410; Andriiy: +380732911091, +380674644707) or send us an email at woodworkerstop@gmail.com
I HAVE PLACED AN ORDER BUT I HAVEN'T RECEIVED A CALL BACK. WHAT SHOULD I DO?
You can place one more order on the website and our manager will call you back. Also you can call our workers by yourself ( Anatoliiy +380951483297, +380674427410; Andriiy: +380732911091, +380674644707) or send us an email at woodworkerstop@gmail.com
WHAT DELIVERY OPTIONS DO YOU HAVE?
Delivery options:
- Ukrposhta
- Nova Poshta
- InTime
- Delivery
- self pickup
All questions about delivery you can ask our manager by phone.
DO YOU TAKE INDIVIDUAL ORDERS?
Yes, we are working with individual orders. You can call us and discuss it with our masters. We are manufacturing products of any complexity.